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Candle Care Tips

Light Up Your Life with Captured By Kei's Candle Care Tips

  • Make sure your soy candle is on a level, fire resistant surface.

  • Keep your candle AWAY from drafts and vibrations.

  • Make sure the candle is AWAY from ALL flammable items. 

  • Burn the candle within sight.

  • Trim the wick to 1/4 " tall before every burn to keep the wax clean and burning nicely

  • Allow candle to melt to the edge of the vessel. This prevents future tunneling

  • After 4 hours your soy candle will need to be extinguished. Extinguish your soy candle with a snuffer or by dipping the wick in wax. This will prevent smoke and also prevent hot wax from splattering. *Do Not Blow Out The Flame*

  • Allow your soy candle to cool for 15 minutes. After your candle has cooled be sure to move all Crystals and Large Flowers(if any) AWAY from the wick, towards the edge of the container. Make sure the wax is free from any wick trimming or debris. Store your soy candle with its original lid when not in use. This will keep your candle free of dust and debris.

  • Keep out of reach of pets and children

 

*Stop burning your soy candle when 1/2 inch of wax is remaining.

REUSE your jar to reduce waste. Hand wash with hot water and dish soap.

(This also works for soy wax spills!)

Troubleshooting Your Captured By Kei Candle Experience

Excessive Soot:

If you are experiencing excess soot from your candle:

  • Make sure to trim your wicks to 1/4'' before each lighting your of candle

  • If you are still experiencing excess soot, please trim your wick to 1/8’’

  • Move candle away from any vents, fans, or air drafts.

  • Make sure you are not burning your candle longer than the recommended time of 4 hours.

Tunneling:

Tunneling is most likely to occur during the initial burn of the candle. If you Experience tunneling:

  • Burn your candle in 4 hours increments allowing the melted wax to reach the edge of the jar every time.

  • If tunneling is still apparent, proceed to burn 4 increments until candle self-corrects.

 Wick Problems / Self-Extinguishing:

If your candle flame is self-extinguishing:

  • Extinguish the candle ensuring the wick is completely extinguished.

  • Use a clean, dry paper towel to absorb some of the wax near the wicks of the candle.

  • Dispose of the paper towel and be sure no debris is left in the wax.

  • Relight your candle and to see if the candle begins burning properly.

Fragrance:

If your candle is not releasing a strong fragrance:

  • Be sure to burn your soy candle for 4 hours each time you light the candle, which allows the wax and wick to reach the appropriate temperature to properly and release fragrance.

  • Move your candle to a smaller room and avoid drafts from windows or fans.

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